If you purchased an AppleCare plan, such as the plan. AppleCare protection B, and it doesn`t appear in your results, you may need to register your AppleCare plan. Check if your device is covered and what types of repairs and assistance are included in your coverage. Or find your contract number, proof of purchase and expiration date. If you would like to update the information in our records regarding your purchase or contract, we are here to help. If the estimated expiration date of your telephone technical support, limited warranty, or AppleCare contract for your serial number is incorrect, please contact us. You must send the original proof of purchase of your product to Apple so that we can update your purchase date. Proof of purchase with receipt number, product description, original date of purchase, price and reseller details is valid proof of purchase. Contact Apple Support to cancel your plan. It may be helpful to have the AppleCare contract number, the serial number of the device covered by the plan, or your original proof of purchase. To get the contract number and serial number, log in to My Support. To update your purchase date, send Apple your proof of purchase to participate in Apple discussion forums. If you make monthly payments for your AppleCare plan, the plan is linked to your Apple ID and can`t be transferred to a new owner.

For country-specific terms and conditions, see the Remote Technical Access Terms and Conditions. Not all AppleCare plans are available in all countries or regions. You can also view coverage details in Settings on your iPhone, iPad, or iPod touch. Here`s how: AppleCare+ with Theft and Loss offers everything included in AppleCare+ and up to two cases of theft or loss every 12 months. In some countries and regions, you can`t transfer an AppleCare plan to a new owner. For more information, please refer to the Terms and Conditions. For customers whose products are subject to consumer protection laws or regulations in their country, region or country of purchase, the coverage of the service described in the system may not reflect all the rights and remedies conferred by such consumer protection laws and regulations. This may include the right of customers in California and other jurisdictions to have the warranty period extended by the number of full days during which the product was not in the customer`s hands for warranty repairs. To calculate the number of days the warranty period is extended, Apple may ask customers to submit the original proof of purchase for your product and repair service documentation. Please also note that the information in the system does not reflect any other additional programs that may extend Apple`s coverage, such as those described on the Exchange Extension and Repair Programs page. Please place the proof of purchase of your product and, if applicable, the Proof of AppleCare Coverage document in a safe place.

You may be asked to provide a copy if you have questions about your product`s eligibility for service coverage under the AppleCare Warranty or Service Agreement. If you use the service, Apple may ask you to submit the original proof of purchase for your product to verify warranty eligibility, even if you have already registered your product. Your warranty is the same whether you sign up or not. Apple offers several options when products need maintenance, including service of parts to carry, mail and do-it-yourself. Availability depends on the product and the country or region in which the service is requested. If you cancel your AppleCare plan, monthly billing cannot be renewed. If you`re no longer eligible for an AppleCare plan, you won`t be able to add it back to your device. If you sell or donate your device and want to transfer your AppleCare plan to the new owner, contact Apple Support. Understanding the limitations of Apple`s service coverage system („System”) can help you avoid problems.

The information contained in the system is intended to help customers determine whether service for their products is covered by the Apple Limited Warranty or an Apple Extended Service Agreement, such as the AppleCare Protection Plan and AppleCare+. Apple`s 1-year limited warranty1, AppleCare Protection Plan, and AppleCare+ benefits are in addition to the rights granted by consumer protection laws. For more details, click here. Check to see if you already have an AppleCare plan or are eligible to purchase one. The service coverage information described in the system is based on the purchase date information available to Apple. Depending on when or if you registered your product and purchased it from an Apple Authorized Reseller or Apple Store, the estimated purchase date may be incorrect. If you believe the information is inaccurate, please update it by contacting Apple via the appropriate link on this page. Recently submitted information and warranty coverage for repair services may not be reflected in system records. Customers may not use the system for any illegal or prohibited purpose or to demand the performance of illegal activities or other activities that violate the rights of Apple or others. For more information about Apple`s use of the Bomgar software™ and providing remote support, please see the Terms and Conditions (not applicable in Europe, the Middle East, Africa or India). Read the sell, purchase, return, and refund policies for the various Apple sales channels. You can also visit mysupport.apple.com to find out if your device is covered.

Sign in with your Apple ID and then select your device. Learn what to do if the information is incorrect or you don`t see your AppleCare plan. Participation in Apple Training and Certification Programs is subject to compliance with the terms of the program that were or were in effect at the time of the applicable certification exam or training. Details of the training and services apple offers at the customer`s request. Repair or service information for Apple products that are not covered by an Apple warranty, extended service agreement, or legal warranty rights. .