Nevertheless. Be careful with signing long-term contracts. for everything. When I signed this, I had no idea I was going to move to the county. Things are changing. But apparently, Comcast doesn`t. To the advantage of the guy, he tried to help me save money by saying that I could stay as a customer for another 6 months and then be converted into a dorm for the remaining duration of the contract. But it`s still $1,200 and up. And then I should still use them. And as you probably say, I`m above them.

Right now, I continue to pay Comcast monthly for the service they won`t give me. I am trying to take the right approach. Should I just pay the $2,000 and end this nightmare? Or should I find someone who could use a good internet, give them the $2,000 and let someone benefit from my problems and money? I don`t know. But if you have to do business with them, be very careful. So Comcast Business caught me. They are $2,000 richer and I am frustrated and unhappy. I can take the blame if I was deceived by the seller`s tricks, but I had no way of knowing that Comcast would force me to pay even if they didn`t deliver what they offered. As I said, I work remotely, so I can`t do without the internet. I had to set up the service via Charter, even though I continue to pay Comcast.

Many more will be forced to switch to Comcast Business. They are a virtual monopoly, so I cannot realistically advise you to avoid them at all costs. They will continue to use data caps to force those of us who use more bandwidth to switch to work accounts. If you are forced, I have two pieces of advice for you. I was first involved in the sale and explained my situation. The guy who creates these contracts said that it was obviously a mistake and that they had to correct it or cancel the contract before sending me to the retention service. The first discussion was my favorite discussion. I could barely understand the lady I was talking to because she was calm and there was a lot of background noise. She refused to let me out of the contract and fumbled through the contract (after I harassed her decently) and mentioned some sections that caught her attention.

His response was serious: „Comcast would not increase the fee if it did not state so in the contract. I am not a lawyer and I cannot find the literal wording for you, but Comcast may charge a fee without effect. She even pointed the finger at me 4.3, but refused to listen to me. Secondly, I must let you know directly that I have ruined everything. I did not know that the representative had been tabling me for 36 months. I did not intend to use this service for so long, we at most discussed the fact that it would take two years. It`s one hundred percent because I haven`t read the contract thoroughly. I understand this and I`m angry enough with myself that I didn`t get caught. Next, the question is whether Xfinity will sign a buyout agreement. Comcast/Xfinity charges $10 for each month remaining in your contract. AT&T charges an early cancellation fee of $180, or $15 for each month of your contract, or a combination of both, depending on how your contract was structured.

Depending on your contract, there is an EFT of $15 for each month that remains in your agreement. Of course, I have some motivation to get out of this contract. Comcast/Xfinity will charge you a fee to terminate your contract before it ends naturally. The fee is $10 per month remaining on the contract. So if you cancel with 11 months remaining, they will charge you a $110 fee for early termination just to stop (cancel) the service. I can tell you that. I will never do business with Comcast again. They don`t care about their customers. Not at all. Not even the „Business Class”. Cancel your service If you wish to cancel your Comcast Business service, please call us at 1-800-391-3000. We want to make sure that we have done everything we can to offer you the best experience, the best price and the best package and to check the details of your contractual conditions.

I`m starting to wonder about my own thought process at this point. Do I feel like I have one leg to stand on? I`m getting to the point where I`m wondering if it`s better to keep the contract, but I think it`s just a general strategy of Comcast. Then, about 10 days ago, we moved to the county. A month before the move, I called Comcast Business to let them know that we were going to move and that I couldn`t have any service interruptions because I had a big project that was going to hit on the Monday after we moved in. They said I would have to sign another 2-year contract if I didn`t want my service to be interrupted. They assured me that this was a standard procedure when someone changed departments. So I clicked on the Verisign link. Because what other choice did I have? You will notice that both columns are not labeled. So Eric sent it to me and I later discovered that the left column was just the Internet, the right column also contains a phone service. Let me highlight a few points about this graph. First, it is copied directly from the Comcast Business Plan & Pricing page.

More important is the fact that these prices are based on a minimum contract of 2 years. This fact is not included anywhere in this graphic and it is usually something that you do not simply exclude from your advertising. I have no idea if this is something that can be legally excluded from advertising, but just know that the minimum duration of the contract is 24 months. I mention it explicitly because it was the first place they nailed me. Eric offered to send me a „command” to schedule the installation. What I didn`t realize until later was that Eric sent me a 36-month contract. Shady on their side, but I really should have looked closely at the document he sent me to sign it because it definitely says „36 months”. So, first important tip, make sure you get the minimum of 24 months when dealing with these guys. This essay and tweet justified a Retention call. They explained to me that there was miscommunication and that they weren`t really charging me a brand new contract, but that $1,600 and the change was the rest of the 2-year contract I started when I was living in the city. When I first contacted Comcast Business to get a business account, I was emailed to a seller (Eric) who explained the options to me.

The price of the plan is based on speed and if you are also interested in getting professional phone service. Eric sent me the following chart and pointed out that I just had to choose the package that suits me best. Recently, I received a fee increase notification for the modem I rent. The modem must be rented to them in order to use the static IP address. I remembered that this is a way to escape cell phone contracts, just cancel within thirty days. I went back and I reread the contract and down and behold, they leave thirty days from the notification to cancel the contract. I found this in section 4.3 of the Terms and Conditions. That was the most important thing for me. So I`m on the hook for a 36-month contract.

That`s fine with me. As I said, I work remotely and my internet service is very important to me. If they continue to provide me with good service, it`s normal to keep paying them. But in October, I left Atlanta. In fact, I moved away from Georgia and skipped two states in North Carolina. During the move, I called Comcast Business to move my service. That`s where things got interesting. The customer service representative told me that the area I had moved to was a „charter area” and that they could not move my service. I told him I was a little stunned because the service in Atlanta had been excellent.

I asked him what I should do and his answer left me stunned. She explained to me that even though they would no longer be able to maintain their share of the contract, I would still have to pay them. The best they could offer me was an early cancellation fee, which was around $2,000! She must have been really annoyed by me. I then asked the same question with slightly different words: P.S. They came to join me on August 31. I requested termination on September 12. So I had the new contract for 13 days. Thank you. To give you the story, I became a Comcast Business customer in May of last year. I had enjoyed using the consumer internet comcast for a while, but there were a few things that convinced me it was time to switch to business class.

The first was the fact that I work remotely and my internet service is extremely important to me. It`s also the way I communicate with the rest of my team, which often happens via video conference. There were days when I spent about six hours logging into our Brooklyn office via video conference. The other thing that convinced me was the fact that Comcast had recently introduced data caps in the Atlanta area that limited customers to just 300G of transmission per month. No matter how I or anyone else thinks about these caps, I knew they were introduced thanks to people like me who used more bandwidth than others. However, it`s also important to note that I`ve never really exceeded 300G in a month. I just got close to it. I could have stayed on the mainstream internet, and in hindsight, I really should have stayed on the mainstream internet as it would have saved me a lot of grief and a lot of money.. .